Privacy policy

Privacy policy

Introduction

We respect your privacy and process your personal data only in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR). This privacy policy explains what data we collect, how we use it, and what rights you have in relation to your personal data.

1. Data collected

We collect the following data:
- Personal data: such as your name, address, phone number, email address.
- Payment information: such as payment methods and payment history (all payments are processed via secure connections).
- Order history: information about the products you have ordered and delivery status.
- Technical data: such as your IP address, browser settings and surfing behaviour on our website (for statistics and improvements).

2. Purposes of data processing

We process your data for the following purposes:
- Processing orders and delivering the products you ordered.
- Providing customer service and answering your questions.
- Improving our website and services.
- Sending you marketing communications (only if you have given your consent).
- Compliance with legal obligations.

3. Retention of data

We do not keep your personal data longer than necessary for the purposes for which it was collected. After completing an order, we retain data to the extent required by law (e.g. for tax or accounting purposes).

4. Sharing of data

We share your data with third parties only in the following cases:
- When necessary to process an order (e.g. with delivery services or payment providers).
- When legally required (e.g. in case of requests from authorities).
- When you have given your explicit consent to do so.

5. Data security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. All payment information is processed via encrypted connections.